Privacy Policy

1. Information We May Collect

The information we collect depends on how you use the website.

Order and Checkout Information

When you place an order, information may include:

• Name
• Email address
• Phone number, where provided
• Billing information required for checkout
• Shipping address
• Products ordered
• Order value
• Order date and status
• Payment-related transaction information

Contact and Support Information

When you contact us through the Contact Us page, by email, or by phone, we may receive information such as your name, email address, message, order number, and any other information you choose to provide.

Technical Information

Our website and hosting infrastructure may automatically process technical information required to operate and secure the website, such as IP address, browser type, device information, request logs, and similar technical data.

2. How We Use Personal Information

Personal information may be used for purposes including:

• Processing and fulfilling customer orders
• Arranging shipping and delivery
• Processing payments
• Sending order-related communications
• Responding to customer support requests
• Managing returns and refunds
• Maintaining transaction and business records
• Preventing fraud or misuse of the website
• Maintaining website security and functionality
• Complying with applicable legal, tax, accounting, or regulatory obligations

3. WooCommerce

Clyvero uses WooCommerce to operate the online store and checkout system.

WooCommerce may process information necessary to create and manage orders, including customer contact information, billing and shipping details, order contents, order status, and transaction-related information.

Customer account registration is currently disabled. Orders are placed using guest checkout.

4. PayPal

PayPal is currently the payment method accepted through our checkout.

When PayPal is used, payment information is processed by PayPal according to PayPal's own privacy practices and applicable terms.

We may receive transaction information from PayPal that is necessary to confirm payment, process an order, handle a refund, or maintain transaction records.

Clyvero does not need to receive or store a customer's complete PayPal account credentials in order to process an order through PayPal.

5. Contact Form 7

Our Contact Us page currently uses Contact Form 7 to allow visitors and customers to send messages to customer support.

Information submitted through the contact form may include your name, email address, message, and any other information entered into the form.

Contact messages are retained only for as long as reasonably necessary to respond to the inquiry, provide customer support, maintain appropriate records, or address a related issue.

6. Website Hosting

Clyvero is hosted using services provided by Namecheap.

Website hosting providers may process technical information necessary to operate, secure, maintain, back up, and deliver the website and its services.

7. Shipping Providers

When an order requires shipment, the information necessary to deliver the order may be provided to the applicable shipping or delivery service.

This may include the recipient's name, delivery address, phone number where required, and order-related shipping information.

Shipping information is shared only as reasonably necessary to arrange, manage, or investigate delivery of an order.

8. Cookies

The website may use cookies and similar technologies that are necessary for WordPress and WooCommerce to operate features such as the shopping cart, checkout, session management, website security, and other essential website functions.

We do not currently use a separate cookie-consent platform.

If we later enable analytics, advertising, or other non-essential tracking technologies, we will update our privacy and cookie information as appropriate before or when those technologies are activated.

9. Analytics and Advertising Technologies

Google Analytics, Google Ads conversion tracking, the Google advertising tag, and Meta Pixel are not currently active on Clyvero at the effective date of this Privacy Policy.

If these or similar analytics or advertising technologies are enabled in the future, this Privacy Policy and any applicable cookie-consent information will be updated to describe their use.

10. Google Merchant Center

Google Merchant Center and related Google shopping services are not currently described here as active customer-tracking technologies.

If Google services are later connected in a way that changes how visitor or customer information is collected, used, or shared, this Privacy Policy will be updated accordingly.

11. Email Marketing

Clyvero does not currently operate a newsletter or promotional email-marketing program.

Customer email addresses provided during checkout or customer support interactions are currently used for transactional, order-related, or support purposes rather than a separate marketing subscription program.

12. When Information May Be Shared

Personal information may be disclosed when reasonably necessary to service providers involved in operating the store and completing customer transactions.

Current categories may include:

• WooCommerce and website-related service providers
• PayPal for payment processing
• Namecheap for website hosting and related infrastructure
• Shipping or delivery providers for order fulfillment
• Professional or legal service providers where reasonably necessary
• Government, regulatory, or law-enforcement authorities where disclosure is legally required

Information is not intended to be disclosed to unrelated third parties except as described in this policy or where required or permitted by applicable law.

13. Data Retention

We do not use one fixed retention period for every type of personal information.

Order, transaction, and related records may be retained for as long as reasonably necessary for purposes such as:

• Order fulfillment
• Customer service
• Returns and refunds
• Fraud prevention
• Accounting and recordkeeping
• Tax requirements
• Legal or regulatory obligations
• Resolving disputes

Contact-form messages are retained only for as long as reasonably necessary for customer support, recordkeeping, or resolving the relevant issue.

14. Data Security

We take reasonable steps appropriate to the nature of the store and information involved to help protect personal information from unauthorized access, misuse, alteration, or disclosure.

No internet-based system or method of electronic storage can be guaranteed to be completely secure.

15. Your Privacy Choices and Requests

Depending on your location and applicable law, you may have rights concerning personal information associated with you.

These may include the ability to request access to certain information, request correction of inaccurate information, request deletion where applicable, or ask questions about how information is handled.

Requests can be submitted to support@clyvero.shop .

We may need to verify a request before providing information or making changes to protect customers and prevent unauthorized access.

16. California Privacy Rights

California residents may have privacy rights under California law depending on the law's applicability to the business and the circumstances of the request.

Where applicable, these rights may include rights to request information about personal information collected, used, or disclosed; request correction; request deletion subject to applicable exceptions; and exercise other rights provided under California privacy law.

We do not assume in this policy that every provision of the California Consumer Privacy Act applies to Clyvero. Where a California privacy requirement applies, we intend to respond to valid requests in accordance with the applicable law.

California privacy requests may be sent to support@clyvero.shop .

17. Children's Privacy

Clyvero is a general online store selling ordinary consumer products and is not designed specifically to collect personal information from children.

If we become aware that personal information has been collected in circumstances requiring additional action under applicable law, we will take appropriate steps.

18. Third-Party Websites and Services

Our website may interact with or link to third-party services such as PayPal or shipping providers.

Third-party services operate under their own privacy notices, security practices, and terms. This Privacy Policy does not control how an independent third party handles information directly under its own services.

19. Changes to This Privacy Policy

We may update this Privacy Policy when our website, technologies, service providers, business practices, or applicable requirements change.

The current version will be published on this page with an updated effective date when appropriate.

In particular, this policy should be reviewed and updated if we later activate Google Analytics, Google Ads tracking, Meta Pixel, marketing email services, additional advertising technologies, or a cookie-consent platform.

20. Contact Us

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us using the information below.