Terms & Conditions

1. About Clyvero

Clyvero is an online store operated by Tracy Jackson. The store currently offers a small selection of desk, workspace, stationery-storage, cable-management, and everyday cleaning accessories.

Clyvero is the name used for this online store and website. Unless specifically stated on an individual product page, products sold through the store are not manufactured or branded by Clyvero.

2. Use of This Website

You may use this website to browse products, review product information, and place orders for personal or lawful purposes.

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use the website for unlawful or fraudulent activity.

3. Product Information

We aim to provide clear and accurate information about the products offered through our store, including relevant materials, dimensions, quantities, colors, and intended uses.

Minor differences in appearance may occur because of screen settings, photography, lighting, or manufacturing variations.

Product descriptions and images are intended to help customers understand the item being offered and should be reviewed before placing an order.

4. Product Availability

Product availability may change without notice.

If an item becomes unavailable after an order has been placed and we cannot complete the order, we may cancel the affected item or order and issue a refund to the original payment method.

5. Prices

Product prices are displayed on the website before checkout. Customers should review the order total before completing payment.

We may change product prices at any time. Price changes do not affect orders that have already been successfully completed, except where an obvious pricing or listing error has occurred.

6. Pricing or Listing Errors

Although we aim to keep product and pricing information accurate, errors may occasionally occur.

If an obvious pricing, product, or listing error affects an order, we may contact the customer for clarification or cancel the affected order.

If payment has already been completed for an order that is cancelled because of such an error, the applicable amount will be refunded to the original payment method.

7. Placing an Order

Customers may place orders through our checkout without creating a customer account.

You are responsible for providing complete and accurate information during checkout, including your name, email address, shipping address, and other information required to complete the order.

Submission of an order does not guarantee that the order can be fulfilled. An order may be cancelled when necessary because of product unavailability, payment issues, obvious listing errors, suspected fraudulent activity, or other circumstances that prevent us from completing the transaction.

8. Payment

PayPal is currently accepted for purchases made through our checkout.

Payment must be successfully completed before an order enters normal processing.

Payment processing is also subject to the applicable terms and policies of PayPal.

9. Order Cancellation

Customers may request an order cancellation before the order has entered processing or shipping.

To request cancellation, contact us as soon as possible at support@clyvero.shop and include your order number.

We cannot guarantee that a cancellation request can be completed after processing or shipping has started.

If an order can no longer be cancelled, the customer may use our applicable return process after delivery.

10. Shipping

We currently ship to delivery addresses within the United States only.

• Order processing: 1–2 business days
• Estimated transit time: 3–5 business days
• Total estimated delivery time: 4–7 business days
• Standard shipping cost: Free

Additional shipping information is available in our Shipping Policy.

11. Returns

Eligible products may be returned within 30 days from the delivery date.

Returned items must be unused, undamaged, and in their original packaging.

For change-of-mind returns, the customer is responsible for the return shipping cost.

For approved damaged, defective, or incorrect-item returns, return shipping is provided free of charge.

Complete return requirements are available in our Returns & Refunds Policy.

12. Refunds

Approved refunds are issued within 10 calendar days after the returned product has been received and inspected.

Refunds are issued to the original payment method used for the purchase.

After a refund has been issued by us, additional processing time may be required by PayPal or the customer's payment provider before the funds appear.

13. Exchanges

We do not offer direct product exchanges.

Customers who would like a different item may return the original eligible product according to our return policy and place a separate new order.

14. Customer Responsibilities

Customers are responsible for reviewing product information, order details, and shipping information before completing checkout.

Customers are also responsible for providing accurate contact and delivery information and for following any applicable product instructions.

15. Ordinary Consumer Products

Products currently offered by Clyvero are ordinary consumer products intended for the uses described on their individual product pages.

We do not represent these products as medical devices or as products intended to diagnose, treat, cure, or prevent any medical condition.

16. Intellectual Property

The Clyvero website design, written website content, layout, and other original site materials may not be copied, reproduced, or used for commercial purposes without permission, except where applicable law permits such use.

Third-party names, trademarks, or materials appearing on the website remain the property of their respective owners.

17. Website Availability

We aim to keep the website available and functioning correctly, but uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable because of maintenance, technical issues, service-provider interruptions, or circumstances outside our reasonable control.

18. Limitation of Liability

To the extent permitted by applicable law, Clyvero and its operator will not be responsible for indirect, incidental, or consequential losses arising from use of the website or products where such liability may lawfully be limited.

Nothing in these Terms excludes or limits rights or remedies that cannot legally be excluded or limited under applicable consumer protection law.

19. Third-Party Services

Certain parts of the purchasing process may involve third-party service providers, including payment, hosting, and delivery services.

Those third parties may operate under their own terms, policies, and privacy practices.

20. Privacy

Information provided through the website is handled in accordance with our Privacy Policy.

21. Governing Law

These Terms & Conditions are governed by the laws applicable in the State of Nevada, United States, without limiting any mandatory consumer rights that may apply under applicable law.

22. Changes to These Terms

These Terms & Conditions may be updated from time to time to reflect changes to our store, operations, policies, or applicable requirements.

The current version will be published on this page with the applicable effective or updated date.

23. Contact Us

If you have questions about these Terms & Conditions, please contact us using the information below.