Returns & Refunds

Return Eligibility

All products currently sold on Clyvero are eligible for return within 30 days from the date of delivery, provided they meet the return condition requirements described below.

To be eligible for return, an item must be:

• Unused
• Undamaged
• Returned in its original packaging
• Returned within 30 days from the delivery date

Change-of-Mind Returns

If you decide that you no longer want an item after receiving it, you may request a return within the 30-day return window.

For change-of-mind returns, the customer is responsible for the return shipping cost.

The item must meet the return condition requirements listed in this policy.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please contact us at support@clyvero.shop.

Please provide your order number and relevant details about the issue so we can review the request.

For approved returns involving damaged, defective, or incorrect items, return shipping is provided free of charge.

Return Label

When a return is approved and a return label is provided, the customer is responsible for downloading and printing the return label.

For change-of-mind returns, the customer is responsible for the applicable return shipping cost.

For approved damaged, defective, or incorrect-item returns, the return shipping cost is covered by us.

How to Request a Return

To request a return, contact our customer support team before sending the item back.

Please include:

• Your order number
• The name or email address used for the order
• The item you wish to return
• The reason for the return

We will provide the applicable return instructions after reviewing the request.

Return Address

Approved returns should be sent to:

Clyvero
5383 Mountain Vista St
Las Vegas, NV 89120
United States

Please contact customer support before sending a return so that the return can be identified and handled correctly.

Refunds

Once the returned item is received, it will be reviewed to confirm that it meets the conditions of this return policy.

Approved refunds are issued within 10 calendar days after the returned item has been received and inspected.

Refunds are issued to the original payment method used for the purchase.

Refunds to PayPal

If the original purchase was completed using PayPal, an approved refund will be issued back through the original PayPal payment method.

After we issue a refund, the time required for the refunded amount to appear may depend on PayPal or the customer's payment provider.

Restocking Fees

We do not charge a restocking fee for eligible returns.

Exchanges

We do not offer direct product exchanges.

If you would like a different item, you may return the original eligible product in accordance with this policy and place a new order separately.

Non-Returnable Items

All products currently offered on Clyvero are covered by the return policy described on this page.

We do not currently maintain a separate category of non-returnable products.

Questions About a Return or Refund

If you have questions about return eligibility, return shipping, a refund, or an existing return request, please contact our customer support team.